1705 Davie Avenue
Statesville, NC 28677
phone: 1-800-356-4167
fax: 1-704-873-0569

Privacy Statement


Piedmont Mutual Insurance Company created this Web Site Policy (“Privacy Policy”) in order to ensure the confidence of visitors and customers (“you” or “your”) of and to our Web Site (the “Site”), and to demonstrate our commitment to fair information practices and the protection of privacy.

1. Types of Information Collected

a. Traffic Data Collected. We automatically track and collect the following information when you visit our Site, including your: (i) IP address; (ii) domain server, (iii) type of computer; and (iv) type of web browser (collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you but is helpful for measuring traffic within our state or for improving your experience on the Site.

b. Personal Information Collected. When submitting a comment, request or claim, we may request that you provide us with information that personally identifies you (“Personal Information”). Personal Information may include: (i) Contact Data (such as your name, mailing and emailing addresses); and (ii) Demographic Data (such as your zip code and income). If you communicate with us by e-mail, post messages to any of our chat bulletin boards or forums, or otherwise complete online forms or surveys any information provided in such communication may be collected as Personal Information.

2. Uses of Information Collected

We use Contact Data to respond to your question, comment, claim or to contact you when necessary. We may use your Demographic Data to customize and tailor your experience on the Site, displaying content that we think you might be interested in and according your preferences.

3. Sharing of Personal Information

We will not share your Contact or Demographic Data with any advertisers or other parties.

4. Confidentiality and Security of Personal Information

Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless such disclosure is necessary to : (a) comply with a court order or other legal process; (b) protect our rights or property; or (c) enforce our Terms of Service.

5. Other Limits to Your Privacy

The Site may contain links to other Web sites. We are not responsible for the privacy practices or the content of such Web sites. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when deciding to disclose your Personal Information.

6. Updates and Changes to Privacy Policy

We reserve the right at any time and without notice, to add to, change, update or modify this Privacy Policy, simply by posting such change, update or modification on the Site. Any such change, update or modification will be effective immediately upon posting it to the Site.